PRODUCT QUESTIONS


What is the shelf life of your products ?

All our products are natural and we do not add ANY unnatural preservatives. Our products do have a shelf life of approximately 18 - 24 months. Keep out of direct sunlight and at room temperature or below. The products will stay fresher longer.


How do I extend the shelf life ?

Keep the body balms + Lip balms in the fridge and out of direct sunlight.


Where can I buy your products ?

We are based in Cape Town, South Africa and only available online and at local markets in the area. Keep an eye on our Facebook page.


Can I use the Autumn range in Summer ?

Most definitely ! During every season, your body + mind, particularly your skin, goes through different stages and has various needs, especially if you're a frequent traveller. Ginger and grapefruit are beneficial during Autumn, the season of transition and change, but both prove to be a great mental boost in Summer too. There are no rules to which Seasonal product to use when.


Do your products contain any nut oils?

Yes. Our Winter & Autumn range contain natural nut oils. We do offer a nut-free option for people who suffer from nut allergies. Please email us with subject : Customise order.


Any of your products VEGAN-Friendly?

Yes, Our Winter + Autumn + Summer + Spring Body Treatment Oil as well as our Face Treatment oil for Men and Women.


Do your products contain synthetic fragrances?

Never! We only use 100% pure essential oil blends for our scents.


Why is the colour of the product different from my previous order ( same product ) ?

100% Natural + Organic botanical ingredients are harvested at different times of the year / season. Wass skin products are made in super small batches with care and attention - No chemical formulation and No mass production, the colour, scent & texture may vary slightly due to the natural state + seasonal change. All products are carefully made by hand with attention to detail, made in super small batches, which makes them super special & unique.


Why are natural skin care products better than mainstream products?

Many commercially manufactured skin care products are not in their raw natural state and contain sulphates, preservatives, dyes, parabens and other harmful ingredients that are absorbed by the skin into your body. They have been refined by chemical processes. Natural skin care products do not contain these. They promote the health of the skin without exposing the body to toxic and potentially dangerous chemical ingredients.


What are parabens and why is it bad for me ?

Parabens are chemicals which have preservative qualities and are frequently used in commercial cosmetics and otherĀ  beauty and health care products. Parabens are used to extend the shelf-life of products. Parabens are not in a natural state and like everything else you apply to your skin are absorbed by your body, it exposes you to unwanted harmful ingredients.


Why seasons ?

We all have our favourite season and so does our skin. Each year, all around the world, we experience the gift of four seasons, unique to each individual, but also to each part of the world. Our Summer products can be used during a chilly Winter in Paris, connecting the seasons all around the world.